Your General Right & Conditions of Withdrawal

Note: When returning your item(s), please enclose your order number and the reason for the return with the package. Failure to do so will result in a delay for the refund/replacement.

Consequences of withdrawal

Once we have received your item(s), we will inspect it and notify you that we have received your returned item(s). We will immediately notify you on the status of your refund after inspecting the item(s). If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies. Unless the reason for the return is a faulty item(s), the initial shipping cost paid by us to send the item(s) to you will be deducted from the original amount of refund.


You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund for your item(s), the cost of initial shipping will be deducted from your refund.


We’ll refund your return costs if you received an incorrect item(s). Contact us if you have any questions on how to return your item(s) to us.

* – Read the ‘Exceptions’ under the shipping section.