ADCB services
Maintenance & repairs
Planned servicing, repairs and fault investigation for existing fire and security systems.
Reporting a fault?
Have these details to hand.
- System make and model
- Previous reports or service records
- Fault messages or observed symptoms
Send the information you have. The team can explain what else is needed.
Which visit do you need?
Planned maintenance and fault investigation need different preparation.
ADCB supports maintenance, repair and existing-system enquiries across its fire and security services. Identify the system and the reason for the visit so the required support and information can be discussed.
Planned maintenance
Share the equipment list, service history and the systems to be included. Identify access arrangements, occupied areas and any known defects before the visit.
A current fault
Provide the make and model, displayed messages and what you have observed. Include the site location and any recent changes to the system or building.
Prepare for a visit
A maintenance visit
starts with the system records.
- Identify the equipment and visit scope
- Review available service records and known issues
- Arrange access to the relevant areas
- Agree the checks and any operational coordination
- Confirm the service records and recommendations required
Taking over an existing system
If ADCB did not install the system, send the information you have and explain the support required. Equipment details, drawings and earlier reports help identify the work before an ongoing arrangement is discussed.
Before contacting the team
Send the equipment and fault details.
- System make and model
- Previous reports or service records
- Fault messages or observed symptoms
- Property address and access contact
Questions about maintenance & repairs
Can you maintain a system installed by someone else?
Contact us with its details and available records. The team will discuss the support and information required.
How do I report a fault?
Use the callback form, telephone, email or WhatsApp. Describe the system and the fault, and contact the team to discuss attendance availability.
Contact ADCB
Request a callback
Ask us about maintenance & repairs. Leave your name and telephone number so the team can contact you about the work.
You can also send the site location, system details or a previous report by email or WhatsApp.